bringing the Hotel Stay into the 21st century
Guests ask for attention
Be the one who gives it
of guests feel uninformed
ask for faster check-in
would give immediate feedback
Branded profiles for any hotel
Each hotel in MyStay has a branded profile which is very different from the others. Your guests will feel directly connected to you.
SMS after Booking
Your guests get your care right after booking. They’ll receive an SMS giving them a useful app that helps them plan their journey already from home.
The conversion rate of our SMS is 30%!
After the first installation, almost 50% of guests take action like ordering airport transfer, chatting with reception or imputting personal information to make the check-in faster.
73% of guests see the check-in as taking too long. We simplify the process by giving them the opportunity to receive all hotel information and register in advance.
Sometimes things don’t go well. Get an honest feedback. Many guests do not like complaining aloud. Have a unique opportunity to make them happy again before it shows in your ratings.
Chat Bot and Staff
Get closer to your guests. Be in touch with them all the time and also be the first to help when they need it. Be ready and your guests will be grateful 🙂
No more struggling with a roaming data connection! Provide the guests with offline maps and help them make and enjoy their plans.
Do your guests really know all the services you offer? Show them targeted offers, sell directly and increase your revenues the easiest way.
Provide all the necessary information to the guests’ smartphones at anytime.
Let your customers fill out their details online before arriving and give your team more time to prepare for their stay and take better care of them.
Receive your guests’ opinions in real time, make them happier and improve your reputation.
Communicate with your guests at any time, no matter where they are: inside or outside your hotel; before, during or after their stay.
Promote your services and offers using the sales tool that the guests have in their pockets (their smartphones).
Know your guests better, serve better. Analyze their preferences and deliver personalized service.